Today I read Jesper Rønn-Jensen latest blog entry Definition of User Experience Revisited and The Battle Between Usability and User-Experience by Thomas Baekdal.
I found these posts really interesting and a great explanation of the term User-Experience and the differences to Usability.
User-experience is not like usability - it is about feelings. The aim here is to create happiness. You want people to feel happy before, during and after they have used your product. To do that you need to take all kinds of things into consideration. Things like: Environment, Colors moods, Smell… etc.
This is much much much harder to achieve. None of these things can be accurately analyzed. It is a touchy feeling kind of thing.
Why, for instance, does a Audi S6 give you a much better user-experience than a Ford Focus? I mean, in terms of usability they are pretty much the same.
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